Cancellation: Activities: Full refund if cancellation is made within 72 hours before the tour, outside this period the full amount for the activities will be charged.
Rooms and Packages: To receive a full refund, travelers may cancel up to 7 days before the experience starts. No refunds will be given after that time period.
Weather Policy: We understand that the weather is unpredictable, but we want to mention that in the whole year the tour is open and in rarerly situations, no more than once a year is that the weather does not allow to start with the tours, when this happens, we will give our clients the offer to re-schedule the tour (When possible) or a full refund.
